Kara had this iPod that went bad about a day after the 90 day store return policy ended. A couple of months ago I called Apple and went through mailing it to them only to get it returned to me “as is” with two different reasons they didn’t do the repair.
By email they said nothing was wrong with it. When I opened the returned iPod, there was a note in there saying it had been damaged by the consumer. Something like that.
I know this is her problem, but I get her to do things for me that I don’t have the patience for and in return, she does the same for me.
Today I went to the Apple Store to talk to a Genius about the thing. I was willing to pay for the repairs, anything to get the thing working again. The guy looked at it and gave me a brand new one. He said he did notice a little dent on the back, winked, and said the hard drive is on the other side of the dent and not to drop the thing again in the future.
While I was there I asked him to take a look at my iPhone. I’d noticed the photos weren’t coming out as good as when the camera was new. He couldn’t figure out why it was like that so he went to the back and got me a brand spanking new one.
I love Apple.
Blane, an Apple hater was with me and almost said it too.
Because all that took only ten minutes.
Many months of nagging problems solved, just like that.
Also, in the mall, just outside the Apple Store, Snoglobes!
This one was almost two stories tall and you could walk around in it.
Inside the snoglobe it’s snowing and there are these little Christmas scenes. Magical.
It feels like Christmas today.